Refund Policy
Refund Policy
We want you to be chuffed with your Silly Boy Studios goods and if you're not, we want to fix it! Let us know in 14 days if you're not happy, if your delivery driver was really a bull and their van was a china shop, if you've ordered the wrong thing, or if you think something's a little bit off. We'll investigate the situation and offer a credit note or refund if something's wrong. If you wish to return it due to change of preference, we will kindly ask that you cover the postage of sending this back.
We want everything to arrive to you in tip-top condition, and we really regret it when this doesn't happen, especially when we've taken such care to wrap your goods as thickly as a pass-the-parcel present at a primary school party.
If there's anything wrong with your order, we want to hear about it asap - if you've ordered incorrectly, we also want to know about this, so we can help! Let us know within 14 days, and we'll be happy to investigate and offer a credit note or full refund.
Simply pop over an email to us, via the contact form, title it "returns", and let us know the date you ordered, the item, and your reference number if you've got this.